Estrid’s purpose is to spread true joy to millions through the language of body care. We feel that Estrid is a living, breathing story - a story that is continuously created by the people working here, every single day. The reason we exist, is because of and in the service of our incredibly passionate community. That is why every day counts - it's an amazing opportunity for us to do things better, faster and smarter in order to further our purpose.
We are a growth focused, metrics-driven team with huge ambitions. Our investors include some of the most noteworthy in Sweden and we are prepared to take over the world. Despite our relatively recent launch, we have made a HUGE splash (sorry, we had to use that word) in the world of Nordic brands and direct-to-consumer experiences.
HEY YOU! 👋
We are currently looking for a talented Customer Experience Agent with a primary focus on customer satisfaction and growing Estrid's community in France. 🇫🇷This is an exciting role, since you will oversee and improve all our communication to the French market!
WHAT YOU WILL DO:
As a member of this highly growth-centred team in Stockholm, your primary objective at this stage of our journey will be to spread the Estrid message and build our French community through great support and communication. In the role as a Customer Experience Agent, you will be the natural and important link between Estrid and our community of customers and influencers, primarily in France, throughout various channels (help-desk, social media, chat). You'll also help out with smaller translations and marketing related tasks.
To thrive in the role, we believe that you are flexible, communicative, creative, self-sufficient and like to work in teams. You have a solution-oriented strategy, like to have responsibility and to get things done.
THE SKILLS YOU NEED:
- A natural problem solver, constantly removing obstacles and simplifying things.
- You are an emoji expert! 🛁👋
- A great communicator both written and oral in French and English.
- You love social media (lets be friends! @heyestrid).
- You are a multitasker that likes to get things done.
- Highly ambitious and driven.
- Passionate about your job and enjoy a fast paced, dynamic working environment.
- Analytical with great organizational skills.
- Someone that gets things done quickly and appreciates the importance of speed.
- Swedish is a big plus but not mandatory.
You will play an important role in taking Estrid to the next level, so you should desire to go above and beyond to produce the best work results. In return, you will be joining an incredible company at a very early stage where everything you do will have a huge impact. You will be surrounded with driven individuals, and help us build an international working environment filled with smart and ambitious people that inspire each other to reach further every day.
We are looking forward to hearing from you, connect today and speak soon.
Estrid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.