Estrid is on a full-time mission to create the brands of the future with the customer and the experience in focus. We are an innovative and fast-growing startup that aims to break today's standards and do things in a personal way. We are now on the look-out for a Marketing & Community Associate to further develop and engage our German community - sind Sie das?
We are in an expansive and exciting phase and are currently looking for someone with a passion for communication, that loves to be creative and who are naturally service-oriented. You will be responsible for the customer satisfaction and community building through digital communication in different channels on our German market 🇩🇪
To thrive in the role, you should be comfortable working in a digital work environment and be able to switch between different forums such as social media, mail, chats, and order management programs. We believe that you are fast on the keyboard, love to solve problems and, like us, have a fondness for emojis and to spread joy.
What you will do:
- Be the natural and important link between Estrid and our German community of customers and influencers & agencies
- Communicate throughout various digital channels; mainly email, chat, Facebook and Instagram
- Answering questions and solving problems, this can be related to our products, order specific, collaborations etc.
- Administration tasks related to Influencer Marketing, such as making briefs, gather stats and sending orders
- Ensure that our German-speaking community receive amazing service ✨
We think that you are:
- A great communicator both written and oral in German and English
- Highly ambitious and driven and that likes to take own initiatives
- Passionate about your job and enjoy a fast paced, dynamic working environment
- Analytical with great organizational skills
- Interested in influencer marketing, social media, brands and PR
- A team player, enthusiastic about team culture and energy generous
- A natural problem solver, constantly removing obstacles and simplifying things, with an understanding of technical connections and how different digital systems are connected
- Someone that gets things done quickly and appreciates the importance of speed
- Values great customer experience and service
You will get:
You will play an important role in taking Estrid to the next level, so you should desire to go above and beyond to produce the best work results. In turn, you will be joining an incredible company and team at a very early stage where everything you do will have a huge impact. For the right person, there is great opportunities to develop your role and grow together with Estrid. The positions is based at our office in Stockholm City.
Does this sound like a role made for you? We're looking forward to hearing from you! ✨
Estrid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.